Fiber Connect of the Berkshires is dedicated to providing its subscribers with safe, reliable service.

“I had a technical issue which was addressed immediately.” June, Egremont

On occasions when you experience disruption with your broadband service, please check here for the area affected and the restoration of service.

For Technical Issues


3/23/2018 Baldwin Hill East. Pole Down.

In the early morning, a car hit a pole to avoid striking a deer. A Fiber Connect crew working in the area was able to arrive at the scene with the police and emergency vehicles. The crew waited until National Grid arrived to replace the downed pole and then reattached the fiber optic cable. Throughout the incident service was maintained to the Fiber Connect subscribers along Baldwin Hill East. Incident fully resolved by mid-day.


Pole Down. Fiber Connect Crew On Scene.